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A side effect is any unwanted medical occurrence in a patient who has been given a pharmaceutical product that may or may not have been caused by treatment with the product. A side effect can therefore be any unfavourable and unintended sign, symptom, or disease associated with the use of the product
By reporting side effects for Novartis and Nouveaux Pharma Ltd. (NPL) products you help us to ensure the safety of our products and our patients. Your information will also enable Novartis and NPL to fulfill its reporting responsibilities to health authorities, which requires that we provide information on side effects with our products – even in cases where a relationship between the products and the effect is not established
To report the side effects electronically please email at
pakistan.pharmacovigilance@nplpk.com
When submitting in an e-mail please provide the following information in your email to ensure
it is handled in a manner consistent with the applicable local laws:
Name of the drug:
Description of when the patient started the medication, including dosing strength and frequency (amount and how often, e.g. 40mg twice daily). Any action taken with the medication (e.g. reduced dose, stopped) and impact of that action on the side effect
The side effect associated with the drug:
Symptom evolution over time. Description of any treatment needed for the side effect. Name of healthcare provider who provided treatment and contact information
Your name (optional):
Please note that your personal identifying information (e.g. name, email address) will not be shared with the health authorities. NPL or its agents may contact you for further information about the side effect. If you do not wish to be contacted, you should indicate this in your email
Information about the person who experienced the side effect:
Any other medical conditions currently ongoing. Medications are currently taken (name, dosing strength, frequency, and when medication was started). Gender and age of the person taking medication (optional)
